This place is centrally located, offering rooms with fantastic views of the national park and the lake, and the staff is friendly and knowledgeable.

It is a comfortable hotel with warm rooms and stunningly beautiful views of the national park and the lake. All in all they offer excellent service. Need to add that free Wi-Fi throughout the property worked in a good way. Thank you for a luxury stay, recommend.

Good stay, as always. Everything was nice, good service, favourable location right by the forest of most amazing oak trees, Mavrovo and the SPA center.

The staff here is super friendly and awesome! They even give free wake up calls and can help with ironing. the breakfast is really satisfying and they serve it right on time every morning. 🌞

Enjoyed a hearty breakfast with a great selection of food items.

During my Christmas stay, I indulged in delicious traditional meals that were excellently prepared, and I enjoyed the magnificent scenery surrounding the hotel. The playroom was perfect for keeping the kids occupied while I enjoyed the full spa facilities.

The limited menu in the restaurant made it difficult to accommodate my child's meals, and the unmasked waiters were quite off-putting. the lack of window blinds kept me and my baby awake through the early sunlight, and the absence of an air conditioner made it difficult to sleep through the night.

The setting here was just perfect and we could easily walk to all the places we wanted to visit. Our double room had everything we needed -- a hairdryer, a fancy spa bathtub, and soft terry bathrobes. 🌟

The hotel offers a pleasant park view and has a helpful staff. Our double room was equipped with convenient amenities like satellite TV, a mini bar fridge, and a work desk. It was great to have free Wi-Fi as an added bonus. Additionally, the hotel is conveniently located within walking distance of downtown, just a 10-minute walk away.

This place is perfectly situated near the ski slopes with incredibly friendly staff providing top-notch service.

I had a fantastic time at Bistra, Resort in Mavrovo. The location was ideal, with easy access to the ski center and a peaceful atmosphere. The room was clean and quiet, ensuring a restful stay. The breakfast had a wide variety of options to choose from, guaranteeing a satisfying start to the day. Additionally, I was pleasantly surprised by the pet-friendly policy, allowing me to bring my furry friend along. I highly recommend this hotel for a memorable stay in Mavrovo.

The location in the national park is fantastic, especially for skiers who will appreciate the proximity to the ski lifts. The staff is friendly and the basic amenities are well-maintained. The rooms could benefit from some furniture renewal, but the bathrooms with a bath tub or hot tub are a major plus. Breakfast is also a highlight, with plenty of delicious options to start your day.

All aspects of this hotel were satisfactory.

This hotel is ideally located steps from the ski lift and right next to the ski slope, down some surrounding mountains. the staff is friendly and helpful, accommodating all our requests. the rooms are charming and well-maintained, with comfortable furniture and lovely views. the breakfast is a complete buffet, and the food is great throughout the hotel. the spa center is excellent, with towels available on request and a strong Wi-Fi connection.

The restaurant lacks proper ventilation, leaving a bit of an unpleasant odor in the air.

The location was great, delicious food, friendly staff, comfortable hotel with all amenities, close to lake and ski elevators.

For us it was ideal.

This hotel offers great value for money with its affordable prices. The staff were very attentive and provided excellent service. The location of the hotel in the national park is stunning, especially being in close proximity to the ski lifts. The rooms are spacious with nice tall windows, and some even have a bath tub or Jacuzzi. Although the furniture could be renewed, it didn't overshadow the overall positive experience. The breakfast provided was tasty and satisfying.

All aspects of this hotel were satisfactory.

The location was fantastic, with easy access to the ski lifts and various cafes and restaurants nearby. The hotel facilities were great and the staff were very accommodating and welcoming.

Nothing everything was great.